How do I install the Cisco AnyConnect Client on OS X?

This FAQ was last modified on: Tuesday, September 6, 2016 11:51am

What if I am having problems with the automatic installation? 


1. Open a web browser and go to This will redirect you to a login page similar to this one: 

VPN Login

2. Enter your username and password (same as you use for Buzzport, Techworks, etc)

3. Your next screen will be our welcome banner. Click "Continue"

Terms and Agreements

4. At this point one of two things will happen. The Java install will work, or it will fail. If the java install fails, click here for instructions on how to continue installing manually. 

5. If the java install continues, you may be prompted to allow the vpn access to your computer. Click "Allow" to continue the installation. 

Click Allow

6. Enter your username and password for the Mac itself and click "OK"

Client Sign-in


7. The following screen will appear as the client is installed. 

Client Installation


8. When the installation is complete, a screen similar to this will appear. 

Complete Install


9. You may close your browser. The icon for the vpn client is in the menu bar in the upper right and in the dock at the bottom of the screen.

10. To run the AnyConnect client in the future, look for the Cisco AnyConnect Secure Mobility Client icon in Launchpad or your Applications folder: 

Cisco AnyConnect Icon

Cisco AnyConnect Mac Application

11. Once you open the AnyConnect Secure Mobility Client, login with your username and password: 


VPN Login


12. Once you connect, the AnyConnect window will minimize. To restore the window, you can click the icon at the top of the screen and "Show AnyConnect Window" 

Show AnyConnect Window

13. To view current connection information, you can select "Show Statistics Window" or click on the graph icon on the AnyConnect window. 

Client Info

14. To disconnect the client, click on "Disconnect"